{"xsrfToken":"11c040b9d0047884f5be361c514db48979ee5ff4_lout","branding":{"id":"2","key":"ssd","name":"Sympheny service desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2edba6","headerLinkHoverBGColor":"#2edba6","headerBadgeColor":"#2edba6"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b83e834d-a8b3-4778-b816-87f5118f4f08/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZjY3ZjRlYy1jNDlmLTRiNDAtYWJjMC1iMDdkM2QzYmUzMjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI4M2U4MzRkLWE4YjMtNDc3OC1iODE2LTg3ZjUxMThmNGYwOCI6WyJyZWFkIl19LCJleHAiOjE3NTE2NTY2NDgsIm5iZiI6MTc1MTY1NjA0OH0.yrfBECJWTXWZ8tHzd6M0jjbApuOgP9tlF8TosGYHilc&client=3f67f4ec-c49f-4b40-abc0-b07d3d3be322&mode=fit","logoId":"b83e834d-a8b3-4778-b816-87f5118f4f08","isLogoAvailable":true,"helpCenterTitle":"How can I help you?","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How can I help you?","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00d17d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e0d69919-93bc-4942-9118-a1df030828c0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZjY3ZjRlYy1jNDlmLTRiNDAtYWJjMC1iMDdkM2QzYmUzMjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUwZDY5OTE5LTkzYmMtNDk0Mi05MTE4LWExZGYwMzA4MjhjMCI6WyJyZWFkIl19LCJleHAiOjE3NTE2NTY2NDgsIm5iZiI6MTc1MTY1NjA0OH0.ahPLjjP6xxLTTEN5w8cAAZpqWE3gqrKpOXydbdAbpAo&client=3f67f4ec-c49f-4b40-abc0-b07d3d3be322&height=300&mode=fit","bannerMediaApiFileId":"e0d69919-93bc-4942-9118-a1df030828c0","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"ssd","projectId":10002,"serviceDeskId":2,"name":"Sympheny service desk","description":"<p>Welcome! You can raise a Sympheny service desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10011","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://urbansympheny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[2],"key":""},{"id":"10012","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://urbansympheny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[2],"key":""},{"id":"10013","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://urbansympheny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[2],"key":""},{"id":"10010","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://urbansympheny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10010,10011,10012,10013]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4e804b69-d2eb-3cac-a7f9-dc9000177f0b","appLinkName":"System Confluence","appLinkUrl":"https://urbansympheny.atlassian.net/wiki","spaceKey":"SHC","spaceName":"Sympheny Help Center","spaceUrl":"https://urbansympheny.atlassian.net/wiki/spaces/SHC","isServer":false},"labels":[],"projectKey":"SSD","serviceDeskId":2,"kbLinkDomainURLs":["https://urbansympheny.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzZjY3ZjRlYy1jNDlmLTRiNDAtYWJjMC1iMDdkM2QzYmUzMjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE2NTcyNDgsIm5iZiI6MTc1MTY1NjA0OH0.QslE91SUrvN_Qw5xgQ54D9_hOHQr9S0gR6GIDPdMAMM","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"3f67f4ec-c49f-4b40-abc0-b07d3d3be322","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://urbansympheny.atlassian.net/wiki","kbLinkDomainURLs":["https://urbansympheny.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}